Last Updated: June 9, 2025

Effective Date: June 9, 2025

MtM+ Technology Ltd. Taiwan Branch (hereinafter referred to as "the Company" or "MtM+ Technology") values your personal data and privacy rights. We are committed to collecting, processing, and using your data appropriately in accordance with the Personal Data Protection Act and related regulations. Company information is available on the “About Us” page.

Before using the ZionCare service, please carefully read this policy. If you do not agree with its contents, or if the laws of your jurisdiction prohibit any part of it, please stop using this service immediately. By continuing to use ZionCare, you consent to our handling of your data as outlined in this policy.

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1. Scope of Application
   This policy applies to the collection, processing, and use of your personal data during your use of the ZionCare service. If you access third-party websites or apps via ZionCare, please refer to their respective privacy policies; we are not responsible for them.
   
   
2. Policy for Minors
   If you are under 20 years old or do not have full legal capacity, please ensure that your legal guardian or representative has read, understood, and agreed to this policy before using the service. Your use of the service will be deemed as having obtained such consent.
   
   
3. Categories of Collected Data
   Depending on the features you use, we may collect the following information:
   
   • Personally identifiable information:such as name, email, and contact details.
   • Transaction and payment information:such as payment records, invoices, and the last four digits of credit cards.
   • Account information:such as login credentials and service preferences.
   • Demographic data:such as gender, age, and nationality.
   • Other information that directly or indirectly identifies you.
   ZionCare does not actively collect or process sensitive data such as medical, genetic, sexual, or health exam information in non-medical applications. However, if you voluntarily participate in our health management services (e.g., multi-night sleep testing), you consent to our professional team accessing and using your conversation and appointment records within the service period and for lawful and reasonable purposes to improve service experience.
   
   
4. Purpose of Data Use
   We collect your personal data mainly for the following purposes:
   
   • To provide ZionCare features and services
   • Customer communication and billing management
   • Sleep management or health consultation services
   • Customer feedback and service improvement
   • Legal or governmental compliance
   • Data analysis, research, or marketing purposes (after de-identification)
   
   
5. Data Storage and Protection
   Your data is stored in HIPAA-compliant and Amazon Web Services–certified cloud systems, with technical and organizational security measures in place. Only authorized personnel can access your data when required for business purposes. However, please understand that no system can be 100% secure.
   
   
6. Data Transfer and Location
   We may process or store data across borders in the following scenarios:
   
   • Servers and partners located in Taiwan and abroad (e.g., the United States)
   • Legally authorized third-party payment, cloud, or data processing vendors
   If you do not agree to such international data transfers, please discontinue using the service.
   
   
7. Third-Party Sharing and Outsourcing
   We do not disclose your personal data to unauthorized third parties. Exceptions include:
   
   • Legal or governmental requirements
   • Cooperation with judicial investigations
   • Service provision–related partners and contractors (e.g., sleep testing, customer support, payment services)
   • Your prior explicit consent
   
   
8. Your Rights
   In accordance with the law, you may exercise the following rights:
   
   1. Request access to or a review of your personal data
   2. Request corrections or updates
   3. Request cessation of data collection, processing, or use
   4. Request deletion or a copy of your data
   5. Unsubscribe from marketing communications
   To exercise these rights, please contact us through the information provided below.
   
   
9. Consequences of Not Providing Data
   You are free to decide whether to provide data. However, refusal to provide necessary information may result in our inability to deliver full services or specific features.
   
   
10. Policy Updates
    We reserve the right to update this policy at any time. Major changes will be announced on the ZionCare official website (https://www.mtmptech.com). Continued use of the service will constitute agreement to the updated policy.
    
    
11. Contact Us
    If you have any questions regarding this policy, feel free to contact us:
    
    • Official website:https://www.mtmptech.com
    • Customer support email:support@mtmtech.com.tw